Network Infrastructure – Information Technology

Zoom – Phone

Anna Rhea — Mon, 29 Sep 2025 20:56:14 +0000

Zoom��Phone��is a cloud-based��phone��system that integrates seamlessly with our existing��Zoom��platform. It offers features like call forwarding, voicemail transcription, and mobile app access, all within a unified communication environment.

Data Services

matthew.brehm15 — Mon, 22 Apr 2024 19:30:35 +0000

Secure high-speed network access is available at all PCC campuses and centers. All faculty and staff have access to the network with their designated VoIP phone, desktop, or laptop computer within their designated department/division office area. Additional devices such as network printers, fax machines, and other equipment may also be connected to the PCC ethernet, once a ticket with our network services team has been submitted.

Students have access to the PCC network with PCC desktop computers located within classrooms and computer labs across the campuses and centers.

Note: Users should not plug in personally owned devices to the PCC network.

Virtual Private Network (VPN)

mmacias — Thu, 06 Sep 2018 14:47:12 +0000

If the GlobalProtect software is installed on your computer, you should see the globe icon in your taskbar (Windows: bottom-right, Mac: upper-right, both next to the clock) after startup. If you do not see this, click the windows icon (bottom-left corner) and type GlobalProtect,��or, if you are on a Mac, press command + Space to open spotlight and type��GlobalProtect.

If you cannot find the software, you can download it yourself using for PCC-owned Windows or Mac computers. Otherwise, please contact the IT Service Desk, and we can send the software to your computer once you have completed our Remote Access Request form and subsequent training. For personal or non-PCC-owned computers, please follow the��.

For more information, see Remote Access.

Wireless Services

mmacias — Wed, 05 Sep 2018 16:33:15 +0000

Secure wireless network access is available at all PCC campuses and centers. All current students, faculty, and staff can access the PCCWiFi network, while visitors to the college can request permission to access the PCCGuest network. Additionally, Eduroam (link to Eduroam Service) is another wireless connection that can be leveraged by PCC students and other colleges participating in the Eduroam consortium.

PCCguest allows individuals with no affiliation to PCC the ability to access the internet but does not allow access to some PCC services. For full access to all PCC services, students and staff should use PCCWiFi.

Remote Access

mmacias — Tue, 28 Aug 2018 21:15:45 +0000

Many PCC online services are available from off-campus, just as they are from on-campus.�� For example, you can connect to MyPCC and D2L the same way whether you are on campus or not, using the same links and login.�� However, some online services used by employees require additional protection when accessed from offsite.

In these cases, IT offers several solutions that permit remote access while still protecting PCC’s data.�� For example, we support VPN (virtual private network) connections that allow your offsite computer to see the same network and applications that you get on-campus.�� We’re also rolling out newer technologies that offer security without the need of VPN, such as Banner Secure Access and Splashtop.

If you need to access PCC systems or services from offsite, and you’re not able to do so using the same links that you do from on-campus, please contact the Service Desk and we will work with you to help.