Training Team – Information Technology /technology Fri, 21 Feb 2025 20:06:31 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 Zoom /technology/services/zoom/ Fri, 10 Jun 2022 23:14:11 +0000 /technology/?post_type=pcc-services&p=3094 Zoom is a simple web conferencing app with the tools you need to engage your students in various educational opportunities. Attendees can easily join your sessions via mobile devices or computers. Webcam, microphone, chat, polling, screen-sharing integration, and ability to control others’ shared content creates a highly interactive environment for attendees no matter their location. The modern interface makes it a snap to learn.

Obtaining a PCC Zoom Account

  • Go to and click Sign In
  • Enter your MyPCC credentials
  • Upon logging in, you will now have a PCC Zoom account

Update Zoom on PCC-owned machines

If you attempt to upgrade using any Zoom pop-up messages, or via Zoom’s webpage, this may break the installation of Zoom. If you are using a PCC-purchased device, please use the instructions below.

Installing Zoom App on your Chromebooks

Download the app to your Chromebook device.

Note: .

Logging into the Zoom Application

To log in you will:

  • Click Sign in
  • Click SSO option
  • Enter PortlandCC into the company domain field
  • Enter your MyPCC username and password
“Unable to connect” error
  • This error is commonly caused by having the wrong domain entered when using the SSO sign-in. To check for this, go through the SSO sign-in option on the Zoom client and make sure portlandcc is entered as the company domain.
Zoom Session ends meeting after 45 minutes
  • User may have logged in under their personal basic account. PCC’s account does not have a time limit. See Logging into the Zoom Application for instructions.
Error 400: Bad Request
]]> Training /technology/services/training/ Tue, 13 Nov 2018 16:48:36 +0000 /technology/?post_type=pcc-services&p=1983 IT Training provides video tutorials and online documentation and training to PCC employees. We can help you acquire the computer skills needed to improve workplace efficiency.

We offer limited online training and support for these systems and services:

  • Adobe Creative Cloud ()
  • AODocs ()
  • Argos ()
  • Banner ()
    • For additional Banner access, managers need to submit the Banner Access Authorization form in the Managers tab within MyPCC. Once submitted, training is provided based upon the requested Banner access and forms. For additional information, please check our Spaces content. For additional training and insight on specific forms, you can reach out to the appropriate Banner System Support manager:
      • Julie Kinney – HR Banner Support Manager
      • Scott Beall – Student Banner Support Manager
      • Mike Arnold – Financial Banner Support Manager
    • Population Selection within Banner ()
  • Banner Secure Access ()
  • Google Workspace ()
  • Perceptive Content ()
  • Jamf/Kace Self-Service ()
  • Multi-factor Authentication
  • Network File Storage ()
  • Nomad ()
  • Remote/Hybrid Employee Center ()
  • Qualtrics ()
  • Spaces ()
  • Splashtop ()
  • Video Conferencing
    • Google Meet ()
    • Zoom ()
  • Phone Systems – VoIP Telecommunications ()
  • WebEasy ()

Please email training@pcc.edu with any questions regarding IT training.

]]> Linkedin Learning /technology/services/linkedin-learning/ Tue, 28 Aug 2018 21:15:45 +0000 http://wordpress.pcc.localhost/technology/services/lynda-com/ LinkedIn Learning is a hosted on-demand library of IT and other business-related training and learning resources.

To access LinkedIn Learning, it is best to go through MyPCC – Employee Tab and select Find Training under the MyCareer@PCC header.

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